All Shipping Options

DOT Restrictions

The U.S. Department of Transportation (DOT) prohibits air shipment of items that are pressurized flammable or in any other way threaten an onboard fire or other mishap.

Restricted items include:

• Aerosol-type products or medications in pressurized spray cans, such as: hairspray, shaving cream and deodorant.
• Products that contain flammable, volatile or corrosive chemicals, such as: fragrance, nail polish and nail polish remover.

We're committed to getting your order to you as quickly as possible, but we must do so in compliance with DOT regulations. This requires ground-only delivery, at our Standard Shipping rate, for orders containing DOT-restricted products. Please allow 5-7 business days for ground transport deliveries.

Spalook cannot ship DOT-restricted items to Alaska, Hawaii, military, international addresses, or addresses serviced exclusively by air.

Restrictions and additional information for destinations outside the U.S.

We’re sorry, but some products may have shipping restrictions designated by the manufacturer. Please see product details for specifics.

Tracking information is not available for international orders shipped via USPS.

Packing slips for orders shipped outside the U.S. show the total declared value, but do not include itemized pricing. Detailed pricing information is contained in the confirmation email you receive when you place your order. Please print or save this order confirmation receipt for your records.

Orders shipped outside the U.S. may be subject to Customs inspections and/or fees according to the regulations of the destination country. Spalook is not responsible for these actions or any reimbursement of Customs fees or taxes.

Some countries may hold packages in Customs for a period of time. Due to USPS guidelines, we are unable to locate these packages until 30 days after the shipping date.

Holiday Calendar

In observance of U.S. federal holidays for 2012, the Spalook warehouse will be closed:

Monday, January 2
Monday, May 28
Wednesday July 4,
Monday, September 3
Monday, November 12
Thursday, November 22
Friday, November 23
Monday, December 24
Tuesday, December 25
Tuesday, January 1, 2013

All shipping services are not available in all areas. When necessary, Spalook reserves the right to change your delivery method at no additional cost.