Spalook.com, founded by Marcia Lane in 2001, started as an extension of the Lane Spa, located in chic Palm Beach, Florida. It quickly grew to become one of the most trusted online sources for beauty essentials, specializing in luxury and high-performance skincare brands.

Because of a partnership formed between the Lane Spa and Dr. Greg DeLange, spalook is able to bring you a wide range of premium beauty brands typically found only in luxury spas, physician's offices and better department stores.

We are proud of the fact that we have shipped over 1 million beauty essentials since 2001. We started out with under a 100 products and a handful of orders per day, and today we offer over 3,500 products and fulfill thousands of orders per week.

Our business continues to grow today because of our commitment to customer satisfaction. Check out our policies to see why our customers have supported us with their loyalty. We are committed to continuously evaluating and adding resources as our business grows to support your shopping experience from start to finish. We will continue our mission to offer you the finest beauty products from around the world. We are authorized distributors for all of the brands we carry, and we purchase all of our products directly from their respective manufacturers.

Our spa staff consists of over 25 licensed professionals who, combined, have over 312 years of skincare, beauty, health and wellness experience. Most of the products available through spalook are used and sold in our spa.

At spalook, we strive to offer our customers impeccable support and education in regards to their skincare purchases. Our customer service representatives are formally trained in all of our premium lines, which allows them to address in-depth customer concerns and questions.

We recognize that we could use the industry standard call-center approach but feel that educating valued customers like you is the key building block of a long-lasting relationship.

As a company that actually has a spa, spalook understands the benefit of direct customer interaction and education on a regular basis. Our goal is to give you the same treatment as those customers who visit our spa.

Do You Know Where You are Getting Your Skincare Products from?

Today, there are many options when shopping for beauty products online. Before you apply your face cream, ask yourself the following questions: Did I receive what I ordered? Do I know where this product has been? Is it new? Is it authentic? Is it expired?

Even some local spas and salons are guilty of selling old, expired products. Spalook is one of very few authorized online beauty outlets to guarantee freshness and authenticity.

We run our state-of-the-art fulfillment center under the highest quality standards. Our climate-controlled warehouse keeps your products fresher, guaranteed. We order in smaller quantities more often to ensure proper product turnover compared to others that order in bulk to try to save money. It costs more, but it's worth it because new, fresh stock is always available. In most cases we ship your order same day (see our policies for more details). This provides quicker product rotation, keeping formulas in their freshest state. We order our products directly from the manufacturer, not third-party outlets. All products we ship are guaranteed authentic. Every tube, container and bottle is thoroughly inspected and packed with ample material to make certain you receive your products in the best possible condition.

Anyone can sell counterfeit products. We recommend you consider the source, and even if you decide not to buy your skincare and beauty products from spalook, always ask if the store is an authorized dealer.

You deserve to receive exactly what you ordered, and should expect nothing less. Be confident that you are purchasing from a reputable, authorized dealer, like spalook.